FAQs

PRODUCTS & PACKAGING 

OUR PRODUCTS

We leverage science, expertise and nature to deliver the most potent formulations in the skin care and beauty industry. Comprised of the highest quality ingredients sourced from around the world, our clinical-grade formulas are as effective as they are safe. To view our comprehensive product offering, visit our Products page here.

PRODUCT FAQs

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ARE YOUR PRODUCTS PARABEN-FREE?

Yes, all of our products are made without the use of parabens.

ARE YOUR PRODUCTS GLUTEN-FREE?

All products are gluten-free, except for the Royal Cleanser.

ARE YOUR PRODUCTS VEGAN?

Yes, all of our products are 100% vegan.

ARE YOUR PRODUCTS NATURAL?

Our products are made using natural ingredients, however, not all are 100% natural.

ARE YOUR PRODUCTS ORGANIC?

Our products contain certain organic ingredients, however, are not certified organic.

ARE YOUR PRODUCTS SAFE FOR PREGNANT CUSTOMERS?

Yes, all of our products are safe to be used by pregnant or nursing mothers. Please consult your doctor first before use due to sensitivities to certain ingredients such as Retinol.

ARE YOUR PRODUCTS CRUELTY-FREE?

Yes, all of our products are cruelty-free. We do not test on animals.

 

ORDERS & ACCOUNT  

ORDERING FROM REIGNBEAUTY CO.

DELIVERY & TURNAROUND TIME

We pride ourselves not only on quality and support but also on efficiency. Expect to receive your order within 5-7 business days from the time of purchase.

Reach out to hello@reignbeautycollection.com with any order-related inquiries.

PAYING FOR YOUR ORDER

We accept the following forms of payment:

We take security extremely seriously and use the most up-to-date security systems for handling all online payments. Read our Privacy Policy to learn more.

RETURNS & REFUNDS

ReignBeauty Co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. To learn more about our returns policy, click here.

THE REIGNBEAUTY CO. PROMISE

ReignBeauty Co. was built on the pillars of innovation, empowerment, consistency and education. Our aim is to build a place where building your skin care routine is as easy, efficient, affordable and rewarding as it is limitless.

YOUR ACCOUNT

HOW DO I CREATE AN ACCOUNT?

Signing up for an ReignBeauty Co. account is easy and only takes a couple of clicks. If you’d like to create an account now, click here.

I’VE FORGOTTEN MY PASSWORD. CAN I RESET IT?

Yes, of course! Click here to reset your password. A temporary password will be sent to your inbox (check your junk or spam folder if you don’t see it right away).

HOW DO I CHANGE MY PASSWORD?

Simply visit the Account Details section of your profile. Enter your current password, then enter your new password and re-enter to confirm. Click the Save Changes before leaving the page.

I CAN’T SEEM TO LOG INTO MY ACCOUNT – HELP!

If you’re still having trouble, don’t hesitate to contact our Customer Success Team at hello@reignbeautycollection.com or reach out on our live chat. Someone from our team willogin-and-registrationl be in touch to help sort out any account issues.

TROUBLESHOOTING

For website or account troubleshooting, order status questions or payment-related questions email hello@reignbeautycollection.com


     

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